How are students that purchase
Green Screen Summit tickets
as a tax-exempt organization handled?
Teachable will not allow us to remove OR refund
state and international tax.
HOWEVER you can get a refund with proper documentation!
Students from tax-exempt organizations who purchase products or services on the Teachable platform should submit a refund request to [email protected]
The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of their state sales tax exemption certificate. Teachable will issue a refund once the documentation has been reviewed and approved. Usually the process takes about 7 days.